Cloudy tap water after a water outage: what should you check?
Air bubbles can make water look milky. Persistent cloudiness, colour or particles need a different response.
Air bubbles and sediment are different
USGS explains that tiny air bubbles can make freshly drawn water look milky. Changes in pressure or temperature can release air from the water. This is one possible explanation for a white appearance.
Watching a sample in a clean, clear glass can help describe it. Water containing air bubbles often clears from the bottom upwards. This observation does not test water safety.
If cloudiness persists or the water has colour
Persistent cloudiness, visible particles, a brown tint or a new smell should not automatically be attributed to air. Do not taste the water to decide whether it is usable.
Veolia Djur advises customers to stop using tap water and call 1-85 when its quality seems doubtful. Give the address, timing and any recent restoration of supply.
Check the supplier’s notice
Look for planned or emergency work in your supplier’s official channels. Follow any specific instructions about water use. Having an ordinary home filter does not override those instructions.
Explain whether the change affects one tap, the whole apartment or neighbouring homes too. A photo and the time of observation help describe the problem, but do not replace sampling where required.
What about an existing filter?
Once the incoming-water issue has been resolved, contact your service provider if the filter flow has weakened or its output has changed. Follow the model’s instructions for flushing and cartridge replacement.
Send Filac a photo of the model, the last service date and a description of the change. A specialist can check the system and pressure to determine the next service step. Supply-water quality remains a matter for the supplier or laboratory.